To become a Partner with Casey : Please CLICK HERE To complete and submit the Easy Fast Track Registration Form
Q) Do I need a VAT Registration Number in order to purchase from Casey?
Q) How do I go about ordering products?
Q) What is my payment structure when I purchase from Casey?
Please Note : We do not accept any Credit Cards or Personal Cheques as payments via our Online Store or at any Branches/Xpress Stores.
Q) How many branches does Casey currently have?
Q) Can I purchase from any of the branches countywide?
Q) How soon after I place my order do I get my goods?
Q) What is the warranty policy for product that I Purchase from Casey?
Q) What benefits do I get as a registered Partner?
A further benefit when you purchase from us:
Q) What is the sales structure at Casey?
Casey has dedicated sales teams to offer support in different sectors of the market.
Q) How do I go about registering?
- To register with us is extremely simple - all you need to do is complete our easy Fast Track Registration Form and submit. CLICK HERE
- Once you have submitted the Application Form we will contact you via email to inform you of your account number and trading terms. (within 24hours of a working day)
- A sales consultant will also be assigned to your account to handle all your queries and be of assistance to you.
Q) Do I need a VAT Registration Number in order to purchase from Casey?
- You do not need to be vat registered to purchase from us.
Q) How do I go about ordering products?
- Ordering products stock from Casey can be done in different ways:
- You can phone, fax, or email your sales consultant with your order.
- You are welcome to visit our premises, and with a sales consultant place your orders.
- You can order stock online via our Online Ordering System.
- You can visit our Xpress Stores in Midrand, Cape Town and Durban.
Q) What is my payment structure when I purchase from Casey?
- All purchases from Casey are strictly COD. Payment can be made by means of Internet transfers, Cash notes or Debit cards.
- Payment by Internet Transfers can also be done at our premises at the Internet paying stations.
- For ease of business and easy tracking of payments we have accounts with all Major banks please ask your sales consultant for the bank account details that pertains to you.
Please Note : We do not accept any Credit Cards or Personal Cheques as payments via our Online Store or at any Branches/Xpress Stores.
Q) How many branches does Casey currently have?
- Casey currently has branches in Midrand/Samrand, Durban and Cape Town. All these branches also have our international award winning Xpress Stores.
Q) Can I purchase from any of the branches countywide?
- Yes, you are allowed to purchase from any of the Casey branches countrywide, and on the Online Ordering System with the same account number and same trading terms.
- You can also purchase any item from any Xpress Stores with the same account number but this on strictly COD basis even if you have an credit facilities with us.
- For security purposes we will issue you with a buying Card to gain entry to the Xpress Stores which can also be used when doing a RMA on any products that is returned for warranty purposes.
Q) How soon after I place my order do I get my goods?
- Depending on stock availability and how busy our dispatch team is, your order should be ready between 15 to 30 minutes.
- We also offer a delivery service which depends on the value of the order-Please note that a delivery surcharge does apply.
- For smaller orders you can visit our Xpress Stores, pick your items off the shelves pay and go.
Q) What is the warranty policy for product that I Purchase from Casey?
- Casey warrants that all products sold are free from defects in material and workmanship for a period of One (1) year from date of invoice unless stated otherwise on our price list. The warranty applies only to the original purchaser of the product and is not transferable to the end user customer.
- Physically damaged items will not be accepted for repair or exchange whether in or out of warranty and will be returned as received.
- A full version of the warranty policy and our trading terms are available on the weekly price list.
Q) What benefits do I get as a registered Partner?
- As a registered Casey Partner:
- You will get access to daily and weekly special via email.
- You will receive a weekly notification when our price list is ready for download from our website.
- You will get marketing and promotional collateral such as poster, banners.
- You have access to speak to our technical team for advice or any support that you need.
- You will be eligible to take part in our rewards and incentive programs.
A further benefit when you purchase from us:
- Increase your revenue
- Become more competitive
- Gain market share
- Leverage industry-leading products and technologies
Q) What is the sales structure at Casey?
Casey has dedicated sales teams to offer support in different sectors of the market.
- VAR division: Valued Added Resellers that offers services such as pre-sales consulting, installation, integration and training services.
- Retail division: Resellers that have shop frontages and deal with the public and the direct end consumer and who requires sales consultant to visit and offer advice of what products to sell and offer joint marketing and product support.
- Server Division: Resellers that focus on selling of Entry level, Mid-range and Enterprise Servers who require one stop forpre-sales, post-sales, and multi-vendor technical support.
- Export Division: Resellers from outside of South African borders that require products, and also need the support of a highly-skilled team of professionals experienced in the areas of regulatory affairs and logistics.
- Corporate Division: Companies that have a fully fledged IT department.
